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KMG, Inc. has successful experience in interactive marketing and technology, targets and delivers audiences for publishers and marketers. Our customers generate
increased revenue and profits through media and search services, coupled with one seamless platform of serving, targeting, tracking and analytics technologies.
Our state of the art inbound call center services include customized call routing, automated call distribution, caller identification,
screen-transfer technology, and other systems provide seamless service to your customers.
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CALL CENTER SERVICES
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INBOUND SERVICES
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Orders (with credit card processing)
Customer service calls
Customer service calls
Inquiries
Catalog/literature requests
PR/advertising support
Access to a toll-free number
Business-to-business or business-to-consumer services
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OUTBOUND SERVICES
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INTERNET SERVICES
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Fully integrated order processing/customer care (with online credit card transactions)
E-mail management/follow-up customer service calls
Web-enabled customer support
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